Privacy Policy

At Noire, we value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or make a purchase. Please read this policy carefully to understand how we handle your personal data.

1. What Information We Collect

When you use our website or make a purchase, we may collect the following types of personal data:

Personal Identification Information: This includes your name, email address, billing and shipping address, phone number, and payment details.
Account Information: If you create an account on our website, we collect your login details (such as your username and password).
Order Information: Information about the products you purchase, your transaction history, and any preferences you indicate.
Technical Data: This includes your IP address, browser type, device information, and details about how you interact with our website (e.g., which pages you visit, how long you stay on our site).
Marketing Data: If you opt-in to receive marketing communications from us, we may collect data related to your preferences and interactions with our marketing campaigns.

2. How We Use Your Information

We use your personal data for the following purposes:

To Process Your Orders: We use your personal and payment information to fulfill your order, send order confirmations, and provide shipping updates.
To Improve Your Experience: Your data helps us enhance our website, personalize your shopping experience, and recommend products based on your preferences.
To Provide Customer Support: We may use your contact details to respond to your inquiries, resolve issues, or provide after-sales support.
For Marketing and Promotions: If you have consented, we may send you promotional materials, newsletters, or offers tailored to your interests. You can opt out of these communications at any time.
To Ensure Website Security: We use data to monitor and maintain the security of our website and protect against fraud or unauthorized activities.

3. Legal Basis for Processing

We process your personal data based on the following legal grounds:

Contractual Necessity: To fulfill the contract (e.g., processing your orders).
Legitimate Interests: To improve our website, services, and marketing efforts.
Consent: When you have given your explicit consent for marketing communications or cookies.
Legal Obligations: To comply with any legal requirements, such as tax and accounting regulations.

4. Sharing Your Information

We do not sell or rent your personal data to third parties. However, we may share your data with trusted partners to perform essential services, such as:

Payment Processors: For secure payment transactions.
Shipping Providers: To deliver your orders.
Marketing Platforms: To send newsletters or promotional offers, if you have opted in.
Analytics Providers: To help us analyze website traffic and improve our services.

We ensure that any third-party providers handling your data comply with strict data protection standards.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. This means we keep your information for as long as you have an account with us or as long as necessary to process your transactions and provide customer service.

6. Your Rights

You have the following rights regarding your personal data:

Access: You can request a copy of the personal data we hold about you.
Correction: You can request correction of any inaccurate or incomplete data.
Deletion: You can request the deletion of your personal data in certain circumstances, such as when the data is no longer necessary for the purposes it was collected.
Objection: You can object to the processing of your data for certain purposes, such as direct marketing.
Portability: You can request the transfer of your data to another organization.
Withdraw Consent: You can withdraw your consent to receive marketing emails or for any other consent-based processing at any time.

To exercise these rights, please contact us at info@n0ire.com.

7. Data Security

We take the security of your personal data seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, secure servers, and strict access controls.

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